Privacy Policy
Last Updated: March 10, 2026
Your privacy is important to us. This Privacy Policy explains how Monakai Music collects, uses, discloses, and safeguards your information when you visit our website or use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us via email or phone
- Book our services (live performances, studio production)
- Purchase merchandise from our shop
- Subscribe to newsletters or updates
- Fill out contact forms
This information may include:
- Name and contact information (email address, phone number)
- Business or organization details
- Payment information (processed securely by third-party providers)
- Event or project details for booking inquiries
1.2 Automatically Collected Information
When you visit our Site, we automatically collect certain information about your device and usage, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on Site
- Referring website or search terms
- Geolocation data (country/region level)
1.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Understand how you use our Site
- Improve user experience
- Analyze traffic patterns
You can control cookies through your browser settings. Note that disabling cookies may affect Site functionality.
2. How We Use Your Information
We use the information we collect to:
| Purpose | Legal Basis |
|---|---|
| Respond to inquiries and provide customer support | Legitimate interest / Consent |
| Process bookings and service agreements | Contract performance |
| Process merchandise orders and payments | Contract performance |
| Send promotional communications (with consent) | Consent |
| Improve website functionality and user experience | Legitimate interest |
| Analyze usage trends and optimize marketing | Legitimate interest |
| Comply with legal obligations | Legal obligation |
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
3.1 Service Providers
We may share information with third-party vendors who provide services on our behalf, including:
- Payment processors (for merchandise purchases)
- Email service providers
- Website hosting and analytics providers
- Marketing and advertising partners
These providers are contractually obligated to protect your information and use it only for the services they provide to us.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
3.3 Business Transfers
If Monakai Music is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Third-Party Services
Our Site integrates with third-party services. Please review their privacy policies:
- SoundCloud: For music streaming and API integration
- Spotify, Apple Music, YouTube: For music platform links
- Shop/Fourthwall: For merchandise sales
- Google Analytics: For website analytics (if implemented)
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure hosting environments
- Limited access to personal information (authorized personnel only)
- Regular security assessments
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law:
- Contact inquiries: 2 years
- Booking records: 7 years (for tax and legal purposes)
- Marketing consents: Until withdrawn
- Website analytics: 26 months
7. Your Privacy Rights
Depending on your location, you may have the following rights:
7.1 For All Users
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your information
- Restriction: Request restriction of processing
- Portability: Request transfer of your information
7.2 California Residents (CCPA)
California residents have additional rights including:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed (we do not sell)
- Right to opt-out of sale (not applicable as we don't sell)
- Right to non-discrimination for exercising privacy rights
7.3 European Residents (GDPR)
If you are in the European Economic Area, you have the rights listed above plus:
- Right to lodge a complaint with a supervisory authority
- Right to withdraw consent at any time
To exercise your rights, contact us at info@monakaimusic.com.
8. Children's Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in the United States, where our servers are located. By using our Site, you consent to this transfer. We ensure appropriate safeguards are in place for international transfers.
10. Do Not Track Signals
Our Site does not currently respond to "Do Not Track" browser signals. However, you can opt out of certain tracking through your browser settings or by using the opt-out mechanisms provided by our analytics partners.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Contact Information
Data Controller: Monakai Music (James Omo)
Email: info@monakaimusic.com
Phone: (925) 895-8739
Address: San Francisco Bay Area, California, USA
We will respond to privacy-related inquiries within 30 days.